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Why Your Competitors Know More About Your Customers Than You Do | KEG Executive Management
by: Ken Gould, Fractional COOPublished on: 07/04/2026Your competitors are using customer data to win deals you never even see. Learn why most SMBs have a dangerous intelligence gap and how to close it. Primary Keywords: competitive intelligence SMB, customer data competitors, fractional COO competitive intelligence
Competitive Intelligence
Ken Gould, Fractional COO
Fractional COO and Founder of KEG Executive Management With over 25 years of experience as a COO in the SaaS industry, Ken brings unparalleled expertise in scaling small to medium businesses. His proven track record includes driving operational excellence, implementing strategic initiatives, and building high-performing teams. Ken specializes in helping SMBs navigate growth challenges, optimize operations, and achieve sustainable success through data-driven decision making and strategic execution.
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